SweetSpot Business Advisors SMS Consent

SweetSpot Business Advisors sends low-volume operational text messages to its own employees and authorized team members about their phone extension — incoming call alerts, voicemail notifications, and message notifications. This page documents how that consent is obtained.

How employees give consent

SMS alerts are opt-in. An employee turns them on with a checkbox in their authenticated employee settings for the SweetSpot phone system. The checkbox is optional and is unchecked by default; an employee receives operational text alerts only after they check it themselves. SMS consent is separate from voice call forwarding — enabling or disabling call forwarding does not turn SMS on or off, and enabling SMS alerts is a distinct, separate choice.

The consent checkbox reads:

"I consent to receive SweetSpot operational text alerts for my extension. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help."

How an administrator records consent

An authorized SweetSpot administrator can also record consent for an extension owner, in the authenticated phone-system dashboard, on the same saved consent field. The administrator confirmation is a checkbox that is unchecked by default, and the administrator checks it only after the extension owner has agreed to receive operational text alerts at their forwarding number. The administrator confirmation reads:

"I confirm the extension owner consents to receive SweetSpot operational text alerts at the forwarding number. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help."

Scope: messages are operational alerts tied to the employee’s own extension — incoming call alerts, voicemail notifications, and message notifications. SweetSpot does not use this campaign for marketing, promotional offers, third-party lead generation, lending, age-gated content, or unrelated messages.

External business contacts

Outside the one exception below, SweetSpot does not enroll external business contacts into SMS. SweetSpot otherwise sends a text to an external contact only as a reply inside a text conversation that the contact has already started by texting SweetSpot first, and only about that interaction. There is no public text-message sign-up form for marketing or promotional messages, no verbal or written SMS enrollment of external contacts for recurring messages, and no SMS consent collected through phone calls or voicemail.

Document Password Delivery (engagement clients)

A client who has already agreed to a one-day engagement receives a confirmation email with a link to a short web form (“Where should we text your document password?”). That form captures the client’s opt-in before any password text is sent — this consent cannot live inside the protected document itself, since the password is what unlocks it.

The form’s checkbox is unchecked by default, is not bundled with any other consent on the page, and reads:

"I agree to receive a one-time text with the password to access my SweetSpot document(s). Message and data rates may apply. Reply STOP to opt out, HELP for help."

Scope: this is a one-time transactional text — the password for one specific protected document — tied to the client’s active engagement. It is never used for marketing and never shared with third parties.

Opting out

An employee can stop the alerts at any time by replying STOP, by unchecking the SMS-alerts box in their employee settings, or by asking an administrator to remove their mobile number from the phone system. Reply HELP for help. Message frequency varies. Message and data rates may apply.

Terms and Conditions: https://sweetspotba.com/terms-conditions